How do I contact support?
Account & verificationEveryone·Updated
Sign in and write to us from your account. Support then starts from your account’s records, so you don’t need to dig out transaction IDs.
Where to write
| You have an account | Sign in to write to us. We’ll see your account and any open requests. |
|---|---|
| Can’t sign in? | The link doesn’t arrive, or you no longer have that email: Get help signing in. |
| Not a Swaps customer? | Paying a Payment Link or getting a payroll payout? Open that page and choose Need help? |
| Lost money to a scam | Start recovery |
| Business accounts | swaps.app/business |
| Security reports | security@swaps.app |
| Legal and privacy | legal@swaps.app |
| Partnerships | hello@swaps.app |
Written by Swaps team. Updated 4 Nov 2026.