My payment was declined. What should I do?
Crypto: buy, sell, swapBuyers·Updated
Common causes: your bank blocked the crypto purchase, insufficient funds, a card not enabled for international payments, or a daily limit reached. Choose another way to pay, or call your bank.
What to check
| Your bank blocked it | Call your bank and ask it to allow the purchase. |
|---|---|
| Insufficient funds | Check your balance, then try again. |
| Card not enabled | Ask your bank to enable international payments on the card. |
| Daily limit reached | Try again after the limit resets, or with a lower amount. |
Were you charged?
The order in Activity says which applies: You were not charged. Your refund is on its way. We’re checking whether you were charged and will email you.
Written by Swaps team. Updated 4 Nov 2026.